Title of this post is self explanatory. I ordered some products from Sleek Makeup on 20th Jan and was waiting eagerly. It was not the first time i was ordering something from them. It must be 4th or 5th time, I was seriously impressed with their fast delivery. All the orders made in past were delivered in a weeks time.
This time when the order didn’t reach me in 15 days, I wrote a mail to the helpdesk. I didn’t hear from them for another week and wrote once more. I heard from them only when I wrote on their facebook wall after waiting for another 3 days. They were pretty prompt then. Someone from their online marketing team got in touch and resent the order to me. Which reached me in 5 days !!
So I received my order today and one shadow from storm palette is broken. But that’s fine atleast everything else is safe and sound
What I ordered
- i-divine Storm palette
- i-divine Sunset Palette
- Blush in Flushed & pomegranate.
- Lipstick Vamp
- Contouring Kit
You know you have to go that extra mile when brands do not respond to mails !!
Dimpal
in 5 days ..thts pretty fast shalini ..plz review the contour kit asap 🙂
Dimpal recently posted…Cirque French Roast from Dark Horse Collection Swatch
Shalini
yeah Dimpal, sleek generally send order in a week
Preetha
atleast they did respond shalini..i heard mua is very bad..am very scared to order such stuff from abroad and end up buying wat v get in india only..n ur haul is def drool worthy..which blushes? open toh karo
Preetha recently posted…Benefit Full Finish Lipstick No Competition Review, Swatch, LOTD
Shalini
Yeah preetha m glad that they responded. MUA did resend my lost order too
Demi
Review the contour kit… Sooooonnnn.
What were the shipping charges you did pay?
Shalini
Sure Demi
Tshering Yangzom
Gosh! I have been having the same problem ATM! It’s already been 20 days!!! No response to my mails or tweets! This post was sooo apt for me.. Now I’m gonna write on their fb wall too lol.. Thanks xx
Shalini
do try writing to their wall, it will help m sure
Samannita
You are lucky Shalini that atleast they resend but MUA is really not trustworthy,as I still haven’t receive my parcel of MUA…:(
Lippeee open toh karo.plzzzzzzzzzzzzzzzzzz 🙂
Samannita recently posted…Rimmel London in Hot & Spicy Swatches !
Shalini
LOL will upload swatches soon <3
Nivedita
That was nice of them! At least you got your package. Thought I think you should again let them know about the damaged product.
That’s a haul!! Looking forward to a peek inside the boxes now!
Nivedita recently posted…I am glad to have come across Omved Ultra Light-Day and Night Moisturizer
Shalini
I will Nivedita, Sure will upload swatches soon 🙂
Vipra
Wow..breathtaking haul 🙂
Vipra recently posted…OOTD : Miss Sunshine
Shalini
Thanks Vipra
Shikha
nice haul… its good that you got it,, I have heard stories where they were not able to trace them out…
Shikha recently posted…Shopping Experience Medplus
Shalini
i was afraid but thank god 😀
Bhumika
5 days is awesome..atleast u received it..
Bhumika recently posted…Cosmedic Lumiday Brightening Day Lotion SPF 30++ Review